Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at milo.bag.help@gmail.com

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which includes Visa, Mastercard, American Express and Discover.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide.

However, certain providers (e.g., payment processors) may have their own privacy policies. We recommend reading their policies to understand how they handle your personal data.

Depending on jurisdiction, your information may be subject to different laws if the provider’s facilities are outside your or our location (e.g., US Patriot Act).

Once you leave our store or are redirected to a third-party service, this policy no longer applies.

Links: Clicking on links may direct you away from our site. We are not responsible for the privacy practices of other sites.

Google Analytics: We use it to learn about site visits and page activity.

SECTION 6 - SECURITY

To protect your personal information, we follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it is encrypted using SSL and stored with AES-256 encryption. While no method is 100% secure, we meet all PCI-DSS requirements.

SECTION 7 - COOKIES

We use cookies such as:

  • _session_id: Tracks session info.

  • _shopify_visit: Used for stats.

  • _shopify_uniq: Counts visits.

  • cart: Stores cart contents.

  • _secure_session_id, storefront_digest: Used for login/session verification.

  • PREF: Google cookie tracking visit origin.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm you are at least the age of majority in your jurisdiction or have given consent for minors to use it.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this policy at any time. Changes take effect immediately upon posting. If the store is acquired or merged, your data may be transferred to the new owner.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend or delete your personal information, register a complaint, or request more information, contact our Privacy Compliance Officer:

Email: help@milo-bag.com